Products
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Customer Loyalty Measurement
Nexus Link’s Customer Satisfaction and Loyalty Measurement program will help clients understand how they perform on key measures such as the Customer Loyalty Index and satisfaction with key pillars of loyalty (e.g., Perceived Value, Product Quality, Image and Reputation, etc.,).
Employee Engagement Survey
Most employee engagement research centres on a uni-dimensional measurement that regards engagement as the desirable outcome, driven directly by a number of different factors.
